Managing changes

Development in the educational system

M.Sc. Željko Burcar

 

KEY TERMS

l Development

l Client

l Vision

l Mission

l Time management

l Financial management

l Managing processes

l Human resources management

l Leadership

l Organizational structures

l Project – tool for change

l Managerial knowledge, skills and characteristics

l Managerial tools

 

DEVELOPMENT

l Must have eco-social-market meaning in the nonprofit and profit sector.

According to the F.J. Radermacher

l Development includes planed leading to the quality, enjoyment, saving of money resources and time.

 

CLIENT

l Person or a group of persons they need our products or service (pupil, parents, society)

l Term client defines partnership between person they give and person they get service.

 

VISION

l Picture in the future toward which we are directed

- Democratize the car, Ford, before almost the 100 year

- Pleasure of users and innovations are our success! VIPnet, 2003

- Make people happy. Disney

- Wireless. Motorola

 

MISSION

l Purpose of our existence now and on the way to the agreed aims.

- Our mission is to understand opportunities and needs and to give communication solutions faster and better then the competition. Ericsson, 2003

l We would like to enable pupil optimal individual development to each. ES LLDeusch, Zagreb

l Success for all. ES F.K.Frankopana, Zagreb

 

TIME

l Each activity with goal is time planed

l Almost each goal is time limited

 

 

FINANCING

l Incomes

l Costs

 

l Debt

l Debit claims

 

MANAGING PROCESSES

l Core process – meaning of existence

l Peripheral processes

administration

 

HUMAN RESOURCES MANAGEMENT

l The most valuable resource

All of resources are available on the marker to your competition, besides your high-grade people.

(Burcar, modified from Kestin)

 

ORGANIZATIONAL STRUCTURES

l Serving - producing

l Functional

l Client  – structure  / region structure

l Tim structure

l Matrix structure

 

PROJECT

l Plan from target situation toward today’s situation and back to the target situation

l Milestone plan from target situation toward today’s situation and back to the target situation

 

l Goals must be 

Related to goals of global system

Measurable in the sense of quality, time, price, reachable, reasonable, equalized, understandable for all participants, not many.

SMART (simple, measured, attractive, realistic, time bound)

 

INTERPERSONAL SKILLS

  • Communication
  • Support
  • Active listening
  • Appreciation
  • Conflict resolution
  • Etc

 

TEAM MANAGEMENT - LEADERSHIP

Leadership theory, styles, methods and procedure for team building and managing team

 

 

STEPS

 

 

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